Frequently Asked Questions
Clear answers to common questions.
Learn how remote services work, what information is required and what to expect during the process.
01How are remote services conducted?+
After the order and payment are confirmed through WhatsApp, the client sends the required information. We confirm when the process begins and when it is completed. Read the full explanation →
02What information is required?+
For most individual services, the basic requirements are the client’s full name and a recent facial photograph. Certain services may require additional information.
03Do I need to lie down, close my eyes or concentrate?+
No. You may work, cook, rest, sleep or continue your normal activities unless specific instructions are provided.
04How long does the process take?+
The duration varies according to the person and service. Some processes may take approximately 8, 12 or up to 24 hours.
05Is a service permanent or temporary?+
It depends on the service. Some remain active for one month and require renewal, while others are provided as permanent settings.
06How do I choose the right service?+
Review the purpose, scope, price and important notes. If several services appear similar, ask through WhatsApp before deciding.
07How do I place an order?+
Choose a service, contact us on WhatsApp, obtain the necessary explanation and follow the payment and information instructions provided.